Assistance Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Answer Warranty

  • Each ticket you send to our tech help Department will be answered within up to 1 hour. The regular issues are going to be solved instantly. Yet, if the help inquiry you have sent us calls for the assistance of a trained administrator, we are going to forward the ticket to him and will notify you about the postponement.

  • Top quality support service

  • Professional Customer Help And Support Service

  • We deliver 24/7 technical help through a turbo–fast ticketing solution included in your Control Panel. You can email us anytime about any of the applications that come pre–installed on your virtual server, this includes the desired Linux OS, the server administration panel and our in–house designed Web Hosting Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • Each part of the Web Hosting Control Panel that is provided 100% free with your VPS provides you with a built–in collection of articles. You will find a number of detailed how to content articles and a range of step–by–step video tutorials that display all the common website management responsibilities. You can gain access to them by clicking on the Help or Video control keys in the right part of each Control Panel section.