1 hour ticket response
NUMBER ONE TRADES’s team of customer service technicians is specialized in giving prompt answers to all your inquiries. We’ll review your helpdesk ticket the second it’s been delivered and will reply with a solution within maximum sixty minutes after the helpdesk ticket submission. In fact, our average trouble ticket response time is twenty minutes.
An Exceptional Tech Support Service
Our customer care team members have broad experience in the Linux cloud website hosting plans world and are experienced enough to offer a rapid solution to your problem. If, however, the problem at hand is not within the competency of a client support engineer, the tech support ticket will be forwarded to a programmer or sysadmin for further assistance.
An Easy–to–Navigate Help Section
Incorporated into the Web Hosting Control Panel is an intuitive Help section, which includes various sources of information. You can search through a regularly updated knowledgebase offering web hosting account management articles and web site management articles, watch the step–by–step video tutorials or take a look at our F.A.Q. section.