Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Web Hosting Control Panel you will find an exhaustive Help Center section featuring plenty of how–to articles and frequently asked questions. They are compiled by our support team of skilled technicians. Simply fill in your question and our smart system will offer you the most suitable answer.

  • Top quality support service
  • Tutorial Videos

  • We have compiled a selection of how–to video tutorials that detailedly demonstrate how you can sort out a typical problem connected to your Linux cloud website hosting plans account. You can find the video lessons in the Help Center section.

  • Intuitive help center
  • A 60–Minute Ticket Response Guarantee

  • All our semi–dedicated servers are backed up by a 24x7x365 help desk support service and feature a one–hour ticket response time guarantee. Our competent technical support engineers will be available to you 24 hours a day and will solve any issue that you could possibly have within maximum one hour after the ticket submission. In the majority of cases, an answer will be given to you within 20 minutes.