Lots of individuals who begin using their first hosting account, or change companies, typically have queries with regard to how specific operations are performed or experience predicaments when setting up different things, including e-mails, site settings, etc. That’s the reason why, lots of web hosting companies have compiled documentation with the most standard questions and problems in order to help their clients obtain info quickly and easily. As a result, the customer support team can dedicate more time to actual problems that given clients may be facing, as the solution for the smaller things will be available online and customers will be able to easily handle them without having to contact the support team. Having thorough documentation is critical, particularly for new users with no past experience whatsoever, since the web hosting service involves plenty of functions and lots of individuals can become perplexed about what to do. A good knowledge base can both help you do the operations that you need and acquaint yourself with how the web hosting service functions as a whole.

Extensive Online Documentation in Cloud Website Hosting

If you order a cloud website hosting package through us, you’ll be provided with access to our elaborate online help documentation where you will see info about practically everything connected to our hosting solutions. The topics range from how to set up an e-mail address on your hand phone, to how to accomplish various things using an .htaccess file. The articles themselves are written in a simple-to-understand way and offer detailed manuals on how to complete a given operation in your Hepsia hosting Control Panel. You can also find info that’s not directly associated with Hepsia, for instance one that concerns web-based apps on your desktop computer. The entire archive of articles will be located in the Control Panel’s Help section, but the ones that are dedicated to a given section can be accessed on the spot. Considering the fact that we have encompassed as many topics as possible, you’ll be able to get to know de facto everything associated with your web hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers include an elaborate article library where you can find any information that you may need about our web hosting services or about the Hepsia hosting Control Panel that we use. We’ve prepared it on the basis of the feedback that we have received from our customers over the years and, as a consequence, our articles cover specific issues that you may confront and offer the most effective means of fixing them, for instance getting a 500 Internal Server Error message or being unable to send e-mail messages from your personal computer even though you have the correct settings. The articles are available in each Control Panel section and you can browse them whenever you like. They can help you widen your knowledge not only about our services, but also about the hosting field in general, as they contain detailed guides and general information such as what file access permissions or cron jobs are.